Troubleshooting: Error create transaction in Windows 10

Question: When create any new transaction in AutoCount, system will prompt ‘ Object reference not set to an instance of an object’. Why?

Version: 1.8 / 1.9 / 2.0

Possible reason:

AutoCount does not support tablet mode, you must login windows using desktop mode.


1. Click on Search icon and key in Tablet mode, click on Table Mode settings.

2. Change to ‘use desktop mode’ under When I Sign In and re-login Windows.

You should now be able to create a new transaction.

By: Julee 180503, KM 180503, P180522

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  AutoCount Accounting 2.0 & 2.1

  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS

  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations