Troubleshooting: Export data error – Access is denied: Difference between revisions
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'''Problem:''' When I perform export data from AutoCount, error as below shows: "Access denied". What is this error message for? |
'''Problem:''' When I perform export data from AutoCount, error as below shows: "Access denied". What is this error message for? |
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<b>Version:</b> 1.8 / 1.9 / 2.0 |
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[[File:Import data ad1.png]] |
[[File:Import data ad1.png]] |
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This is a permission issue. |
This is a permission issue. |
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<u><b>Solution:</b></u> |
<u><b>Solution:</b></u> |
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Run the AutoCount as Administrator. |
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B) For 32bit Operating System |
B) For <b>32bit Operating System</b> |
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Go to <span style='color:red'>C:\Program Files\AutoCount\Accounting</span>; right click on ‘<span style='color:red'>Accounting.exe</span>’ and click on <span style='color:red'>Run as Administrator</span>. |
Go to <span style='color:red'>C:\Program Files\AutoCount\Accounting</span>; right click on ‘<span style='color:red'>Accounting.exe</span>’ and click on <span style='color:red'>Run as Administrator</span>. |
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Latest revision as of 09:19, 21 February 2020
Problem: When I perform export data from AutoCount, error as below shows: "Access denied". What is this error message for?
Version: 1.8 / 1.9 / 2.0
Possible reason:
This is a permission issue.
Solution:
Run the AutoCount as Administrator.
Go to Accounting directory:
A) For 64bit Operating System
Go to C:\Program Files (x86) \AutoCount\Accounting; right click on ‘Accounting.exe’ and click on Run as Administrator.
B) For 32bit Operating System
Go to C:\Program Files\AutoCount\Accounting; right click on ‘Accounting.exe’ and click on Run as Administrator.
Login into accounting system and try to export data again. If the problem still persists, please seek assistance from your servicing dealer.
By: Azirah 171130, KM 180130, P180202
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