Troubleshooting: Login error - 'This account book was either in progress of year end closing or failed during Year End Closing’…

Question: When login AutoCount, message prompted: 'This account book was either in progress of year end closing or failed during Year End Closing. It is not allowable to login to this account book'. What should I do?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The Year End Closing still in progress or it was failed due to certain reason such as power failure or interrupted by user.

Solution:

1) Login to Auto Count 1.8 Management Studio, Go to Tools > Reset Year End Closing in Progress.

2) Click on Yes.

3) Click on OK.

Now, you are able to login to AutoCount.

By: Lay Swan 180228, KM 180301, P180308

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