Troubleshooting: Rich Text showing unreadable Text: Difference between revisions

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'''Question :''' When I try to type some rich text in AutoCount Accounting, it will appearshows weird wordings which is unreadable. How can I solve this?
 
<b>Version :</b> 1.8 / 1.9 / 2.0
 
[[File:Richtext unreadable.png]]
Line 6 ⟶ 8:
<u><b>Possible Reason :</b></u>
 
ItThe PC is mostrunning probablyoperating thesystem PC is runningof Windows 10 OS, version 1803 and above, and the "Beta: Use Unicode UTF-8 for worldwide language support" feature is enabled.
 
 
<u><b>Solution :</b></u>
 
You will need to disable athis new Beta feature introduced by Windows to solve this.
 
Go to <span style='color:red'>Control Panel > Region ></span> switchSwitch to <span style='color:red'>Administrative Tab</span> > clickClick on <span style='color:red'>“Change system locale…”</span>, <span style='color:red'>uncheck</span> the checkbox <span style='color:red'>“Beta: Use Unicode UTF-8 for worldwide language support”</span>, click on <span style='color:red'>OK</span> , <span style='color:red'>Apply</span> and <span style='color:red'>OK</span>. Then <span style='color:red'>restart your computer</span>.
 
[[File:Richtext unreadable1.png]]
 
 
By : Jae Sen 190731, Lay Swan 190731, P190805
 
 

Latest revision as of 03:31, 24 February 2020

Question : When I try to type some rich text in AutoCount Accounting, it shows weird wordings which is unreadable. How can I solve this?

Version : 1.8 / 1.9 / 2.0


Possible Reason :

The PC is running operating system of Windows 10, version 1803 and above, and the "Beta: Use Unicode UTF-8 for worldwide language support" feature is enabled.


Solution :

You will need to disable this new Beta feature introduced by Windows.

Go to Control Panel > Region > Switch to Administrative Tab > Click on “Change system locale…”, uncheck the checkbox “Beta: Use Unicode UTF-8 for worldwide language support”, click on OK , Apply and OK. Then restart your computer.


By : Jae Sen 190731, Lay Swan 190731, P190805



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