Troubleshooting: Rich Text showing unreadable Text: Difference between revisions

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'''Question:''' When I try to type some rich text in AutoCount Accounting, it will appear weird wordings which is unreadable. How can I solve this?
'''Question:''' When I try to type some rich text in AutoCount Accounting, it shows weird wordings which is unreadable. How can I solve this?


[[File:Richtext unreadable.png]]
[[File:Richtext unreadable.png]]
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<u><b>Possible Reason :</b></u>
<u><b>Possible Reason :</b></u>


It is most probably the PC is running Windows 10 OS, version 1803 and above, and the "Beta: Use Unicode UTF-8 for worldwide language support" feature is enabled.
The PC is running operating system of Windows 10, version 1803 and above, and the "Beta: Use Unicode UTF-8 for worldwide language support" feature is enabled.




<u><b>Solution :</b></u>
<u><b>Solution :</b></u>


You will need to disable a new Beta feature introduced by Windows to solve this.
You will need to disable this new Beta feature introduced by Windows.


Go to <span style='color:red'>Control Panel > Region ></span> switch to <span style='color:red'>Administrative Tab</span> > click on <span style='color:red'>“Change system locale…”</span>, <span style='color:red'>uncheck</span> the checkbox <span style='color:red'>“Beta: Use Unicode UTF-8 for worldwide language support”</span>, click on <span style='color:red'>OK</span> , <span style='color:red'>Apply</span> and <span style='color:red'>OK</span>. Then <span style='color:red'>restart your computer</span>.
Go to <span style='color:red'>Control Panel > Region > Switch to Administrative Tab</span> > Click on <span style='color:red'>“Change system locale…”</span>, <span style='color:red'>uncheck</span> the checkbox <span style='color:red'>“Beta: Use Unicode UTF-8 for worldwide language support”</span>, click on <span style='color:red'>OK</span> , <span style='color:red'>Apply</span> and <span style='color:red'>OK</span>. Then restart your computer.


[[File:Richtext unreadable1.png]]
[[File:Richtext unreadable1.png]]




By : Jae Sen 190731, Lay Swan 190731
By : Jae Sen 190731, Lay Swan 190731, P190805





Revision as of 09:22, 5 August 2019

Question: When I try to type some rich text in AutoCount Accounting, it shows weird wordings which is unreadable. How can I solve this?


Possible Reason :

The PC is running operating system of Windows 10, version 1803 and above, and the "Beta: Use Unicode UTF-8 for worldwide language support" feature is enabled.


Solution :

You will need to disable this new Beta feature introduced by Windows.

Go to Control Panel > Region > Switch to Administrative Tab > Click on “Change system locale…”, uncheck the checkbox “Beta: Use Unicode UTF-8 for worldwide language support”, click on OK , Apply and OK. Then restart your computer.


By : Jae Sen 190731, Lay Swan 190731, P190805



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