Troubleshooting Payroll: Unable to add a new allowance after processed payroll in particular month

Question: Why can’t I add allowance after processed payroll in particular month, the (+) button is in grey?

Possible Reason:

1) You already committed payroll transaction for that particular month or particular employee.

Solution:

To edit / add, you have to uncheck the check box of ‘Committed’.

You will be able to add a new allowance now.

By: Lay Swan 180109, KM180118, P18119

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