AR: Unable to edit AR Credit Note description: Difference between revisions
(Created page with "'''Question:''' I was trying to edit description for AR credit note, when I click edit, it prompts ‘This C/N is posted from Sales, you are allowed to do knock off only, do you still want to edit’. After I click Yes, the description is greyed, I couldn’t edit it. What should I do? '''Version:''' 1.8 / 1.9 / 2.0 950px File:Edit arcn desc2.png <u><b>Answer (1):</b></u> Go to <span style='color:red'>Sales > Credit Note</span> to...") |
(No difference)
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Latest revision as of 06:40, 28 February 2023
Question: I was trying to edit description for AR credit note, when I click edit, it prompts ‘This C/N is posted from Sales, you are allowed to do knock off only, do you still want to edit’. After I click Yes, the description is greyed, I couldn’t edit it. What should I do?
Version: 1.8 / 1.9 / 2.0
Answer (1):
Go to Sales > Credit Note to edit Credit Note description at More Header.
You may refer to the below link for how to show tabbed layout.
Accounting 2.0 - Sales: How can I use back the old style layout for Sales document
After save, go view from AR Credit Note, the description is updated.
Answer (2):
If you do not wish to edit from Sales Credit Note, you may enable the below option. Go to Tools > Option > A/R & A/P >Aging and Statement > enable Allow Edit or Delete A/R and A/P Documents Posted From Other Source.
Now, you can directly edit description for AR Credit Note.
By: Park Yao 230220, Lay Swan 230223, P230224
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