Question: I was trying to edit description for AR credit note, when I click edit, it prompts ‘This C/N is posted from Sales, you are allowed to do knock off only, do you still want to edit’. After I click Yes, the description is greyed, I couldn’t edit it. What should I do?
Version: 1.8 / 1.9 / 2.0
Go to Sales > Credit Note to edit Credit Note description at More Header.
You may refer to the below link for how to show tabbed layout.
After save, go view from AR Credit Note, the description is updated.
If you do not wish to edit from Sales Credit Note, you may enable the below option. Go to Tools > Option > A/R & A/P >Aging and Statement > enable Allow Edit or Delete A/R and A/P Documents Posted From Other Source.
Now, you can directly edit description for AR Credit Note.
By: Park Yao 230220, Lay Swan 230223, P230224
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