Accounting 2.0 - License: Update USB (dongle) Key License error-Authentication failed because the remote party has closed the transport stream

From AutoCount Resource Center

Question: When I update the latest dongle license onto USB (dongle) key, error message prompted “Authentication failed because the remote party has closed the transport stream”.

Usb authentication failed1.png

Possible Reason (1):

You did not use the latest USB Key Utility.

Solution (1):

Please get the latest USB Key Utility tools and you should be able to update to latest license.

Possible Reason (2):

It is blocked by Antivirus or network to access our license website.

Solution (2):

Unblock from antivirus and network.
Please make sure to allow access to this website for AutoCount license to update.

Please make sure when access this website:

you will get this message: API Is Running

Usb authentication failed2.png

By: Benjamin 230103, Lay Swan 230112, P230126

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