Accounting 2.0 - Login Issue: Primary Key Error when login

Question: When I try to login an account book which was upgraded from 1.9 to 2.0, system prompted “Primary Key Error”. Why?

Possible Reason:

The registry value failed to upgrade properly when upgrading the database.

Solution:

1) Search and open SQL Management Studio from window search.

2) Connect SQL Server Management Studio.

3) Click on the database name that failed to login and Execute the below query:

update Registry set RegValue='2.13' where regid=0x4

Now, you may login to AutoCount.

By: Aimi 220811, Lay Swan 220819, P220829

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