Accounting 2.0 - Prompted Message: The following item codes are not exist, save aborted. (Not Exist Item Code: XXXXXXXXXX)

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Question: When I try to save a document with item code, a message prompted ‘The following item codes are not exist, save aborted. (Not Exist Item Code……). Why?

Item not exist1.png


Possible Reason:

The item code contains spacing, Tab, Enter or special character. This may cause the system not able to detect the Item Code correctly.


Solution:

Perform backup and change item code.

After backup done, Go to Tools > Change Code > Change Item Code.

Item not exist2.png


Select the item that caused the issue and key in the New Item Code</span, then click on Change</span.

( XXXXXXXXXX to XXXXXXXXXX1)

Item not exist3.png


Item not exist4.png


After change Item Code completed successfully, change back to XXXXXXXXXX.

Item not exist5.png


Then you should successfully save the transaction with this item code.


By: Tian Neng 221221, Lay Swan 221223, P221227


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