Question: When I try to save a document with item code, a message prompted ‘The following item codes are not exist, save aborted. (Not Exist Item Code……). Why?
The item code contains spacing, Tab, Enter or special character. This may cause the system not able to detect the Item Code correctly.
Perform backup and change item code.
After backup done, Go to Tools > Change Code > Change Item Code.
Select the item that caused the issue and key in the New Item Code</span, then click on Change</span.
( XXXXXXXXXX to XXXXXXXXXX1)
After change Item Code completed successfully, change back to XXXXXXXXXX.
Then you should successfully save the transaction with this item code.
By: Tian Neng 221221, Lay Swan 221223, P221227
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