Accounting 2.0 - Prompted Message: The following item codes are not exist, save aborted. (Not Exist Item Code: XXXXXXXXXX)

Question: When I try to save a document with item code, a message prompted ‘The following item codes are not exist, save aborted. (Not Exist Item Code……). Why?

Possible Reason:

The item code contains spacing, Tab, Enter or special character. This may cause the system not able to detect the Item Code correctly.

Solution:

Perform backup and change item code.

After backup done, Go to Tools > Change Code > Change Item Code.

Select the item that caused the issue and key in the New Item Code</span, then click on Change</span.

( XXXXXXXXXX to XXXXXXXXXX1)

After change Item Code completed successfully, change back to XXXXXXXXXX.

Then you should successfully save the transaction with this item code.

By: Tian Neng 221221, Lay Swan 221223, P221227

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