Accounting 2.0 - Prompted Message: Unable to select Account No. in document - EditValue is null

From AutoCount Resource Center

Question: Why was I unable to select account number? It shows EditValue is null. I already updated revision for 2.0 but problem persists.

Editvalue null1.png

Possible Reason :

It might be the layout issue.

Solution :

1) Right click on column header and select for ‘Reset Layout’.

Editvalue null2.png

2) Right click and select for Layout Manager and delete all the saved layout.

Editvalue null3.png

Editvalue null4.png

Now, you should be able to key in Account No.

Note: Please seek assistance from your software dealer if the problem persists after performing the suggested steps.

By: Angel 220311, Lay Swan 220327, P220328

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