Accounting 2.0 - Prompted Message: Unable to send Invoice through WhatsApp – Access Denied

From AutoCount Resource Center

Question: When I preview Invoice and click send by WhatsApp, error message prompted “Access Denied”. Why?

Access denied whatsapp1.png


Possible Reason :

You do not have the Access Rights to Export Invoice.


Solution :

To grant a user such access right, an Admin user can go to General Maintenance > Access Rights Maintenance > AutoCount Accounting > Invoicing > Invoice > Invoice Report > Export Invoice, and Printed Invoice > Can Export Printed Invoice, check the checkbox of the user you wish to grant such access rights, then click on Apply.

Access denied whatsapp2.png


Re-login AutoCount and try to send again through WhatsApp.

Access denied whatsapp3.png


By: Aimi 220201, Lay Swan 220203, P220224


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