Accounting 2.0 - Sales: Create Credit Note - Unable to find the Invoice in Transfer from Invoice screen

From AutoCount Resource Center

Question: When I create Credit Note and transfer from Invoice, why I can’t find the Invoice in transfer screen (Full document transfer and Partial item transfer)? The invoice already ticked can transfer, and the invoice does not have any transfer details yet.

Inv not show1.png

Inv not show2.png

Possible Reason :

“Show Outstanding” is checked at Transfer screen. If that invoice is paid and outstanding amount = 0, it will not be shows in this transfer screen.

Solution :

Uncheck “Show Outstanding”, and the invoice is shown now.

Inv not show3.png

By: Christine 220303, Lay Swan 220322, P220327

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