Accounting 2.0 - Stock: Item Price Book - Why does system keep 2 records for a debtor on a same item code

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Question: At Item Price book maintenance, why does system keep 2 records for a debtor on a same item code? It should be keeping only 1 record.

Version: 2.1


Possible Reason:

This is a known bug that system did not delete 1 of the records after performed Change Account Number with merge operation. This bug is fixed in version 2.1.7.22.


Solution:

You may delete 1 of the records manually and please update to version 2.1.7.22 or later. After update, when you perform change account number with merge operation, system will delete 1 of the records.
For existing duplicated records, you must manually delete it.
To delete 1 of the records, select the item code and UOM, then click on Edit.


Check the checkbox of the record you wish to delete, then click on OK.


The record is deleted.


By: Lay Swan 230703, P230721


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