AutoCount Barcode Troubleshooting: Barcode Printing-Print button is greyed after printing done

From AutoCount Resource Center

Question: After I clicked on print and the printing is done, why the “Print” button is greyed?

Print button grey1.png


Possible Reason:

The existing printing is using Barcode Template with long description.
When description characters exceeds the maximum characters, it causes Barcode log unable to generate and the progress is not completed. Print button is disabled when such progress is not completed.

Print button grey2.png


The maximum of length for BarcodeTemplateName is 50 in BarcodeLog table.

Print button grey3.png


Solution (1):

Shorten the BarCode Format Maintenance’s description.


Solution (2):

Extend the maximum length for the column BarCodeTemplateName in BarCodeLog table.


1) Search and open SQL Management Studio from window search.

Alter table advqt3.png


2) Click the database name and Execute the below query:

ALTER TABLE BarcodeLog ALTER COLUMN BarcodeTemplateName VARCHAR (220) NOT NULL

Print button grey5.png


3) Now, after the first print done, log is successfully generated and the print button is enabled.

Print button grey6.png


By: Park Yao 220816, Lay Swan 220826, P220826



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