Cloud Payroll - Administration: I want to delete one of the user from my company, but it shows error : This user is an approver in company. Please change your approval setting before removing the user.

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Question : I want to delete one of the user from my company, but it shows error : This user is an approver in company. Please change your approval setting before removing the user.

RemoveUserApproval 01.png


Possible Reason :

User is the apporver in company.


Solution :

1) Go to Tools > Approval setting.

RemoveUserApproval 02.png]


2) Search for the email, and click Edit.

RemoveUserApproval 03.png]


3) Remove the user email and change to another approver email from user field. Then Save

RemoveUserApproval 04.png]


4) Now you should be able to remove user from the company.


Prepared by Azirah 20220714, P220725


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