Cloud Payroll - Approver couldn’t see claim details; Permission Denied

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Question : Approver couldn’t see claim details, the system prompts message: Permission Denied.

Approver AccessDenied01.png

Approver AccessDenied02.png

Possible Reason :

Approver does not have access rights to view details


Solution :


1) Login as Subscriber (Admin Accounts).

2) Go to Tools > User Setting > User Authorization. Click to highlight the approver email and click on Edit icon.

Approver AccessDenied03.png


3) Go to Access Rights tab and expand the Human Resource – My Claim.

4) Check to allow Claim Approval History then click on Save button

Approver AccessDenied04.png


5) Approver now can see claim details

Approver AccessDenied05.png


By Aisyah 200824, Azirah 200824, P200825


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