Cloud Payroll - Claim : Why the payroll type for employee’s claim is Month End instead of Claims?

From AutoCount Resource Center
Jump to navigation Jump to search

Question : Why the payroll type for employee’s claim is Month End instead of Claims?

EClaim MonthEnd1.png


Possible Reason :

The claim’s payroll type is set as Month End by default.


Solution :

1) Go to Tools > Company Profile > Basic Information tab, look at the setting for Default Claim’s Payroll Type..


EClaim MonthEnd2.png


2) If you wish to process eClaim in Claim Process instead of Month End Process, just change the Default Claim’s Payroll Type to Claim.

EClaim MonthEnd3.png


3) The changes will only be reflected in next new eClaim.


4) For previously saved eClaim, the payroll type can be change at Payroll > Payroll Management > Adhoc Payroll Item, change the Payroll Type to Claim.



Prepared by Azirah 200714, P200727


Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS


Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations