Cloud Payroll - Employee : I had set one user as payroll user, but why that user still cannot preview the payroll function on user dashboard?

Question : I had set one user as payroll user, but why that user still cannot preview the payroll function on user dashboard?

Possible Reason :

You didn’t change the user type of that user in user maintenance.

Solution :

1. Go to Subscription Portal > Maintenance > User Maintenance
** Please log in as subscriber to access subscription portal

2. Select company. Choose the person who wanted granted payroll user access right, then click on edit button.

3. Change the user type to payroll user, access group also payroll user and save it.

4. Now your employee is able to preview the payroll user dashboard.

Prepared by Chen Ong 210615, Azirah 210621, P210625

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