Cloud Payroll - Government Report : Why I cannot generate EA form? – Empty Report

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Question : Why can’t I generate EA Form? It says: Report is empty.

EAEmpty1.png


Possible Reason 1:

Report year was wrongly selected.


Solution 1:

1) Click on Reports > Governments Report > Income-Tax Report.

2) Choose EA .

3) Choose the correctReport Year.

EAEmpty2.png


EmployeeMaintenance3a.png


Then you shall be able to preview EA Form.


Possible Reason 2:

Year End Process has not been performed. Before able to preview EA Form, you must run Year End Process.


Solution 2:


1) Click on Tools > Options > Year End Process.

2) Choose Add New .

3) Check on Pending Data, Claim Cutoff, Leave Cutoff and Year End Summary.

4) Click on Confirm & Save.

EAEmpty3.png


Then you may go to Reports > Governments Report > Income-Tax Report > EA to preview EA Form.


By : ChenOng 200225, Azirah 200311, P200313


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