Cloud Payroll - Leave: Import past leave transaction for Medical Leave (MC) type is allowed, but not for Annual Leave (AL) type?

Question : Import past leave transaction for Medical Leave (MC) type is allowed, but not for Annual Leave (AL) type?

Scenario:

Leave transaction excel file created on 09/11/2023 and the details are as below:

After import, only MC type is successful, but AL is failed. Error is ‘You are not allowed to apply backdate leave’.

Possible Reason :

You have set the Advance Notice Day for the leave type

Solution :

1. Go to Tools > Leave Type > edit AL leave type

2. At Advance Notice Day, of you set any number of days it will not allow to import past leave transactions.

3. You should remove the value before importing past leave transaction and Save.

4. After that, can go to Tools > Excel Import to re-import the past leave transaction.
5. You are now able to import AL leave type.

Prepared By : Azirah 231109, P231121

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