Cloud Payroll - Missing amount column in Claim Request

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Question : When I try to submit my claim request, there was no amount column for me to key in. Why?

Missing amt claim1.png


Possible Reason :

Payroll user has not created any claim type.


Solution :

Inform payroll user to create claim types at Claim > Claim Type.


After created, you will able to key in your claim amount and other details.

Missing amt claim2.png


By : Lay Swan 190106, P190114


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