Cloud Payroll - Payroll Management : Overtime amount is not updated after keyed in: Difference between revisions
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'''Question :''' I have made changes to overtime details |
'''Question :''' I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why? |
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[[File:Ot not |
[[File:Ot not update1_1.png |1000px]] |
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<br><b>Figure 1</b></br> |
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[[File:Ot not |
[[File:Ot not update2_1.png |1000px]] |
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<br><b>Figure 2</b></br> |
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<u><b>Possible Reason :</b></u> |
<u><b>Possible Reason :</b></u> |
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You may have forgotten to click on ‘Recalculate’ after making changes to Overtime Details. |
You may have forgotten to click on <span style='color:red'>‘Recalculate’</span> after making changes to Overtime Details. |
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<u><b>Solution :</b></u> |
<u><b>Solution :</b></u> |
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1) Click the <span style='color:red'>“0.00”</span> at Overtime Details. |
1) Click the <span style='color:red'>“0.00”</span> at Overtime Details.(Figure3) |
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[[File:Ot not |
[[File:Ot not update3_1.png |1000px]] |
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<br><b>Figure 3</b></br> |
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2) |
2) At the prompted Overtime Details, key in Quantity for its respective overtime rate, then click on Save (Figure 4) |
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[[File:Ot not |
[[File:Ot not update4_1.png |1000px]] |
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<br><b>Figure 4</b></br> |
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<br><b>Figure 5</b></br> |
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<br><b>Figure 6</b></br> |
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By : Ashikin 190207, Lay Swan 190510, P190513 |
By : Ashikin 190207, Lay Swan 190510, P190513 |
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<p><b> Updated by Chen Ong 200514 , Azirah 200518, P200519 </b></p> |
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Latest revision as of 02:34, 21 May 2020
Question : I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why?
Possible Reason :
You may have forgotten to click on ‘Recalculate’ after making changes to Overtime Details.
Solution :
1) Click the “0.00” at Overtime Details.(Figure3)
2) At the prompted Overtime Details, key in Quantity for its respective overtime rate, then click on Save (Figure 4)
3) Click on Save & Recalculate, then your gross pay is updated (Figure 5).
4) Look summary, the gross pay is updated now (Figure 6)
By : Ashikin 190207, Lay Swan 190510, P190513
Updated by Chen Ong 200514 , Azirah 200518, P200519
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