Cloud Payroll - Payroll Management : Total Deduction did not include EPF amount
Question : In the payroll process, there was deduction for EPF, but why the total deduction did not include EPF amount?
Possible Reason :
You’ve set that the EPF Borne by Employer in Employee Maintenance.
Solution :
You may go to employee maintenance, under Statutory Requirement > EPF. The option EPF Borne by Employer is check, so the EPF amount will not added to the Total Deduction.
If you want to correct it, you need to
1) uncheck the checkbox for EPF Borne by Employer and Save.
2) Go back to the payroll process, and click on Reset for that Employee and click on Yes to confirm changes.
3) Reset successfully and the total deduction is updated.
By : Lay Swan 181109, P181112
Updated by Azirah 200518, P200519
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