Cloud Payroll - Payroll process is committed. Why is my ESS portal cannot preview payslip after committed?

Question :
Payroll process – January 2022 is committed.

Why is my ESS portal cannot preview payslip after committed?

Possible Reason :

This is due to payroll user didn’t click send notification and release payslip now button.

Solution :

1) Go to Process Payroll 2.0 >View > January 2022.

2) Scroll down and select send notifications & release payslip now then click apply. You also can schedule your payslip released time by select second option.

3) Now your payslip in ESS portal is ready to preview and download.

Prepared by Chen Ong 220418, Azirah 220418, P220418

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