Cloud Payroll - Report : Why is CP8D text file showing incorrect number of employees?

Question : Why is CP8D text file showing incorrect number of employees?

Possible Reason :

You have downloaded text file from Report which did not include inactive employees.

Solution : CP8D text file should be downloaded from Electronic Payment.

1) Go to Payroll > Electronic Payment.

2) Scroll down the page to Yearly Government File, filter the year and click Download

Prepared By : Aisyah 220221, Azirah 220221, P220224

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