Cloud Payroll - Report : Why is CP8D text file showing incorrect number of employees?: Difference between revisions
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(Created page with "'''Question :''' Why is CP8D text file showing incorrect number of employees? <u><b>Possible Reason :</b></u> You have downloaded text file from Report which did not include inactive employees. <u><b>Solution :</b></u> CP8D text file should be downloaded from Electronic Payment. 1) Go to <span style='color:red'>Payroll > Electronic Payment</span>. File:CP8DIncorrectEmp'ee_01.png 1) Scroll down the page to <span style='color:red'>Yearly Government File</sp...") |
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[[File:CP8DIncorrectEmp%27ee_01.png|CP8DIncorrectEmp%27ee_01.png]] |
[[File:CP8DIncorrectEmp%27ee_01.png|CP8DIncorrectEmp%27ee_01.png]] |
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2) Scroll down the page to <span style='color:red'>Yearly Government File</span>, filter the year and click <span style='color:red'>Download</span> |
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[[File:CP8DIncorrectEmp%27ee_02.png]] |
[[File:CP8DIncorrectEmp%27ee_02.png]] |
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Latest revision as of 01:53, 28 February 2022
Question : Why is CP8D text file showing incorrect number of employees?
Possible Reason :
You have downloaded text file from Report which did not include inactive employees.
Solution : CP8D text file should be downloaded from Electronic Payment.
1) Go to Payroll > Electronic Payment.
2) Scroll down the page to Yearly Government File, filter the year and click Download
Prepared By : Aisyah 220221, Azirah 220221, P220224
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