Cloud Payroll - Time Attendance - Why system shows message "You have passed acceptable time to request Overtime" when requesting for Overtime?

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Question : Why system shows message "You have passed acceptable time to request Overtime" when requesting for Overtime?


Possible Reason :

Admin user set the limit time to submit Overtime Request.


Solution :


1) To check the setting, you must login as a Subscriber.


2) Go to Tools > Company Profile > Contribution/Payout Setting. At the Payroll Setting part there is one setting named Overtime Request Setting.

OTAcceptableReq 01.png


There are 3 types of setting:

i) Before Start: Employee must apply before overtime begins
ii) After End: Employee must apply after overtime ended
iii) Any Time: Employee can apply before or after overtime begins or ended


Example:

The Overtime Request must be within 30 minutes before overtime begins.

OTAcceptableReq 02.png



By Aisyah 211122, Azirah 211123, P211123


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