Cloud Payroll - When I click on LHDN Calculator, it shows main page of LHDN Calculator but not directly the calculator details. Why?

Question : When I click on LHDN Calculator, it shows main page of LHDN Calculator but not directly the calculator details. Why?

Possible Reason :

Because of the browser’s cookies.

Solution :

1) Click on the browser to view the site information.

2) Click on Cookies.

3) Select the lhdn website, then click Remove and Done.

4) Finally, close the page and click again on the LHDN Calculator in payroll process. You should be able to see the calculator with employee details.

Notes: All steps applicable to other browsers.

Prepared by Azirah 220513, 220627

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