Cloud Payroll - Why payroll user cannot see the functional menu?

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Question : Why Payroll user couldn’t see functional menus?

I have assigned B as payroll user but he couldn’t see any functional menus.


PayrollUserFunctionalMenu01.png


PayrollUserFunctionalMenu02.png


Possible Reason :

You did not change his User Type to Payroll User (at User Maintenance).


Solution :

1) Login as Subscriber.


2) Go to Subscription Portal > User Maintenance.

PayrollUserFunctionalMenu03.png



3) Select employee, edit and change the User Type to Payroll User and Save.


PayrollUserFunctionalMenu04.png


Now, the user can see all payroll functional menus.


PayrollUserFunctionalMenu05.png



Prepared by ChenOng 200818, Azirah 200818, P200825


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