FNB/QR ordering: Why is QR order no showing service charge, rounding adjustment, tax charge?
Question :
Terminal setting maintenance already enabled service charge, rounding adjustment, tax charge. Why is QR order table doesn’t have service charge, tax or rounding adjustment?
Solution :
QR ordering itself had its own settings. You may yet to set the QR settings.
Solution :
1. Go to POS Backend -> Point of Sale -> QR Ordering -> click QR Ordering Backend
2. Click Restaurant (1) -> Select the correct restaurant according to the terminal -> EDIT (2)
3. 3. On Basic Tab Scroll Down -> Select the Rounding Option -> Tick Enable Service Charge -> Tick Enable Tax -> Fill up the Default Tax Code & Default Tax Rate (%)
4. Go to Window Services -> restart ‘AUTOCOUNT QR Ordering Service’ -> New scan QR order will charge the service charge, tax, and do the rounding adjustment.
By: JUNWEI 20240118, Jacky 20240126, P240129 [000483]
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