Question: When I create a new invoice, after selected the Debtor ‘30-00004’ which involves Interbilling, the application became not responding, and prompted message “Error Locating Server/Instance Specified”.
After a while, there is another message “The server was not found or was not accessible”.
You have maintained an incorrect server name for this debtor in Debtor Maintenance.
1) Close the new invoice form.
2) Go to File > Manage Account Book, to check the Server Name that you use to attach account book.
3) Go to A/R > Debtor Maintenance, edit on the debtor 30-00004, click into the User Defined Field tab and correct the Server name.
4) Now you should be able to create Invoice and post to PI.
By: Park Yao 221216, Lay Swan 221221, P221221
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