Inter-Billing TroubleShooting: InterBilling Setting -Unable to select Creditor in ICB Acc Book

From AutoCount Resource Center

Question: Why can’t I select creditor while doing setting for Intercompany Billing? The creditor is already created in posting account book.

Cant select creditor1.png

Cant select creditor2.png

Possible Reason:

The SQL instance sa password is not using AutoCount default sa password.
When User Name and password is blank/empty, system will use the AutoCount default sa password.

Cant select creditor3.png


Key in the correct User Name and password. Now, you will be able to select the Creditor Code.

Cant select creditor4.png

By: Christine 220809, Lay Swan 220826, P220829

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