Optical Pos: Sync Down Connection error prompt after login

Question :

I get error during login as shown below, why is that?

<<Sync Down>>

Connection to http://127.0.0.1:9000/failed

Or

<<Sync Down>>

Connection to http://IPAddress:PortNo./failed

Possible Reason :

AutoCount Optical POS Server Configuration services did not start or network connection issue.

Solution :

1.Go to HQ server open Windows Run box (Windows key + R) > enter Services.msc > OK > select AutoCount Optical POS Backend Server > click Start (if it is Running, no need to click start, you may restart the services).

2. If the services cannot be started, please try to reinstall Optical POS.

3. If the problem still persists, please make sure your connection did not have any problem.

By: CK 20230511, Jacky 20230523, P230523 [000416]

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note AutoCount Accounting 2.2 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations