Photocopier Management System Troubleshooting: Customer Service error-The value of column SalesAgent in table A/R invoice does not exist in its master file

Revision as of 07:36, 27 March 2023 by LaySwan (talk | contribs) (Created page with "'''Question:''' When I save a new Customer Service, system prompted an error message “The value of column SalesAgent in table A/R Invoice does not exist in its master file”. Why? File:Salesagent error.png <u><b>Possible Reason:</b></u> Sales Agent is not assigned at Debtor Maintenance. <u><b>Solution (1):</b></u> Assign sales agent at Debtor Maintenance. <u><b>Solution (2):</b></u> Update the Photocopier Management System plugin version to 2.1.0.2 or ab...")
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Question: When I save a new Customer Service, system prompted an error message “The value of column SalesAgent in table A/R Invoice does not exist in its master file”. Why?


Possible Reason:

Sales Agent is not assigned at Debtor Maintenance.


Solution (1):

Assign sales agent at Debtor Maintenance.


Solution (2):

Update the Photocopier Management System plugin version to 2.1.0.2 or above.


By: Soh Wee 230316, Lay Swan 230323, P230323


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