Pos3/5/FNB: After migrated from POS 3 to POS 5, POS options does not work

From AutoCount Resource Center

Question :

After migrated from POS 3 to POS 5, I try to change some options at POS Options Maintenance but frontend does not reflect the setting even after I synced.


Possible Reason :

Your terminal Option ID may be blank after migrating from POS3.


Solution :

1. At Back End, go to Point of Sale > Maintenance > Terminal Maintenance.


2. Select Terminal ID and press Edit.


3. You will see Option ID is blank.


4.Select Option 1 and click OK.


Note : Make sure you do synchronize after changed any setting at back end.


By: Kee 20200410, Jacky 20200422, P20200423 [000045]


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