Pos3/5/FNB: Autocount Server services unable to start due to default port 19500 has been used by other program?

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Question :

Autocount Server services unable to start due to default port 19500 has been used by other program?


Solution :

Suspect the port 19500 has been used by other program, and we can use windows command program to find out which program is using port 19500 currently.

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1. Go to Windows Start Menu > Open Command Prompt (must run as administrator) > type "netstat -ab" to find out which program are using port 19500.

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2. As the result, we now found out that some program (SQL server program) is currently using port 19500, and we need to change the software / program port No. to other port number.


3. Depend on which SQL server version you are using, run SQL Server Configuration Manager under Microsoft SQL Server 2012 menu category > go to SQL Server Network Configuration > Protocols for A2006 > right click on TCP/IP and choose Properties > scroll down to the bottom under IP Addresses > change the TCP Port number that has been use port 19500 to other port number.

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4. Now user may start Autocount Server service without any issue.

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By: Kee 20211216, Jacky 20211223, P211227 [000291]


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