Pos3/5/FNB: Autocount Server services unable to start due to default port 19500 has been used by other program?

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Question :

Autocount Server services unable to start due to default port 19500 has been used by other program?


Solution :

Suspect the port 19500 has been used by other program, and we can use windows command program to find out which program is using port 19500 currently.


1. Go to Windows Start Menu > Open Command Prompt (must run as administrator) > type "netstat -ab" to find out which program are using port 19500.


2. As the result, we now found out that some program (SQL server program) is currently using port 19500, and we need to change the software / program port No. to other port number.


3. Depend on which SQL server version you are using, run SQL Server Configuration Manager under Microsoft SQL Server 2012 menu category > go to SQL Server Network Configuration > Protocols for A2006 > right click on TCP/IP and choose Properties > scroll down to the bottom under IP Addresses > change the TCP Port number that has been use port 19500 to other port number.


4. Now user may start Autocount Server service without any issue.


By: Kee 20211216, Jacky 20211223, P211227 [000291]


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