Pos3/5/FNB: Duplicate Cash Book Entry No during pos posting

Question :

There is an error ‘Duplicate Cash Book Entry No’ when doing POS posting. Why is that?

Possible Reason :

The Document Numbering already in use. Numbering No is unique and can be used once only.

Solution :

Go to G/L > Cash Book and check your OR last running number. To amend,

For POS 3.0/3.1:

1. Go to Point of Sale > Maintenance > POS Terminal Maintenance, edit terminal that you are posting. Check which format that system are using.

2. Go to General Maintenance > Document Numbering Format Maintenance, under Category G/L > DocType:Cash Receipt.

3. Expand Category: G/L > DocType: Cash Receipt then highlight the RV Default

4. If you are not using each month with different running set number, amend your next number after you have confirm your available next number.

5. If you are using each month with different running set number, amend accordingly for the month that you are doing the pos posting into your next available next number.

6. Now, you will be able to do the Post posting without any error.

For POS 5.0/FNB:

1. Go to Point of Sale > Maintenance > POS Terminal Maintenance, edit terminal that you are posting. Check which format that system are using.

2. Go to General Maintenance > Document Numbering Format Maintenance, under Category G/L > DocType:Cash Receipt.

3. Expand Category: G/L > DocType: Cash Receipt then highlight the RV Default

4. If you are not using each month with different running set number, amend your next number after you have confirm your available next number.

5. If you are using each month with different running set number, amend accordingly for the month that you are doing the pos posting into your next available next number.