Pos3/5/FNB: License Status become Stale State how to fix?: Difference between revisions
(Created page with "<u><b>Question :</b></u> When login POS I was prompted a message that my license limited to 200 transaction only, after I go to Windows Start > AutoCount POS 5.0 > AutoCount...") |
No edit summary |
||
Line 23: | Line 23: | ||
3. Enter statement: <span style='color:red'>delete from |
3. Enter statement: <span style='color:red'>delete from possetting</span> > click <span style='color:red'>Execute</span> > <span style='color:red'>close</span> it. |
||
[[File:000208-d.png]] |
[[File:000208-d.png]] |
Revision as of 03:00, 16 August 2021
Question :
When login POS I was prompted a message that my license limited to 200 transaction only, after I go to Windows Start > AutoCount POS 5.0 > AutoCount POS 5.0 Database Configuration > Tools > License Control > the license status shows Stale State, how can I fix this issue?
Possible Reason :
System license file or database license data corrupted.
Solution :
1. Close the screen then go to Tools > SQL Query
2. Enter the password (if you don’t know please contact your software provider) > OK
3. Enter statement: delete from possetting > click Execute > close it.
4a. For POS user Go to C:\ProgramData\AutoCount\POS 5.0\ > delete 2 files (POSID.config & session_xxx.key)
4b. For F&B user Go to C:\ProgramData\AutoCount\FnB 5.0\ > delete 2 files (POSID.config & session_xxx.key)
5. Go back to Database Configuration > Tools > License Control > Next > (follow the steps to insert back the license)
By: CK 20210611, Jacky 20210622, P210625 [000208]
AutoCount Accounting 2.0 & 2.1
|
AutoCount Accounting 1.8 / 1.9
|
AutoCount Payroll
|
AutoCount POS
|
AutoCount On The Go
|
AutoCount Accounting Plug-In Documentations
|