Pos3/5/FNB: Only can Void Today Transaction

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Question :

System prompts the following error when I try to void transaction.

000150-a.png


Possible Reason :

“Allow void transaction for today only” option is enabled.


Solution :

POS 3 :

1.Login POS Frontend > More Function > Configuration Setting

000150-b.png


2.Go to Document Control tab > uncheck Allow void transactions for today only > OK

000150-c.png


3.Click Yes

000150-d.png


4.Click on Yes. Re-login and try to do Void again.

000150-e.png


Done

000150-f.png


POS 5.0/F&B :

1.Login POS 5.0 Backend > Point of Sale > Maintenance > POS Option Maintenance

000150-g.png


2.Select the correct terminal Option > Edit

000150-h.png


3.Go to Document Control tab > uncheck Allow void transactions for today only > OK

000150-i.png


4.Go to Frontend terminal, perform speed sync and try to do Void again.


By: CK 20201126, Jacky 20210125, P210125 [000150]


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