Pos3/5/FNB: Only can Void Today Transaction: Difference between revisions

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Tag: Manual revert
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3.Go to <span style='color:red'>Document Control</span> tab > uncheck <span style='color:red'>Allow void transactions for today only</span> > <span style='color:red'>OK</span>
3.Go to <span style='color:red'>Document Control</span> tab > uncheck <span style='color:red'>Allow void transactions for today only</span> > <span style='color:red'>OK</span>


[[File:000150-i.png|1000px]]
[[File:000150-i.png]]





Revision as of 06:17, 6 April 2022

Question :

System prompts the following error when I try to void transaction.


Possible Reason :

“Allow void transaction for today only” option is enabled.


Solution :

POS 3 :

1.Login POS Frontend > More Function > Configuration Setting


2.Go to Document Control tab > uncheck Allow void transactions for today only > OK


3.Click Yes


4.Click on Yes. Re-login and try to do Void again.


Done


POS 5.0/F&B :

1.Login POS 5.0 Backend > Point of Sale > Maintenance > POS Option Maintenance


2.Select the correct terminal Option > Edit


3.Go to Document Control tab > uncheck Allow void transactions for today only > OK


4.Go to Frontend terminal, perform speed sync and try to do Void again.


By: CK 20201126, Jacky 20210125, P210125 [000150]


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