Pos3/5/FNB: Pos Login Failed - plugin issue

From AutoCount Resource Center

Question :

When I try to login POS/F&B system, it prompts error below. How to solve?

000268-a.png

000268-b.png


Possible Reason :

It could be your POS BACKEND plugin has mistakenly sync to your terminal database.

Mostly effect when 1st time login POS/F&B system or after Full Sync.


Solution :

1a.Login your POS system > More Function > Configuration Settings > Miscellaneous Click the button ‘Plug In Manager’ and uninstall the Non POS using plugin (My sample is Unicart plugin).

1b.Login your F&B system > More Function > Settings > Configuration Settings > Miscellaneous Click the button ‘Plug In Manager’ and uninstall the Non POS using plugin (My sample is Unicart plugin).

000268-c.png


2. Click OK to save then logout and login back your Pos/F&B system


By: SengHoong 20210923, Jacky 20211022, P211025 [000268]


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