Pos3/5/FNB: Revenue Credit Card Terminal unable to be detected when perform credit card payment?

From AutoCount Resource Center

Question :

Revenue Credit Card Terminal (A920) unable to be detected when perform credit card payment?


Possible Reason :

User may have plugged into USB 3.0 port (blue color) or using USB HUB.


Solution :

Please make sure that revenue credit card terminal is plugged into USB 2.0 port instead of USB 3.0 port (blue color) and don’t share USB port by using USB HUB.


By: Kee 20220114, Jacky 20220124, P220127 [000299]


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