Pos3/5/FNB: Synchronizer Error: HQ POS Sync Product ID (Unregistered)…

Revision as of 07:09, 27 May 2022 by PeterT (talk | contribs) (Created page with "<u><b>Question :</b></u> System prompt out error during POS Sync settings. <span style='color:blue'>Unable to retrieve available location from server.</span> <span style='color:blue'>Synchronizer Error: HQ POS Sync product ID (Unregistered) is not match with sync client product ID (50000000)</span> File:000332-a.png <u><b>Possible Reason :</b></u> This is because your backend do not have license inserted. <u><b>Solution :</b></u> 1. Refer below link to inse...")
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Question :

System prompt out error during POS Sync settings.

Unable to retrieve available location from server.

Synchronizer Error: HQ POS Sync product ID (Unregistered) is not match with sync client product ID (50000000)


Possible Reason :

This is because your backend do not have license inserted.


Solution :

1. Refer below link to insert license to backend account book.

https://wiki.autocountsoft.com/wiki/Accounting_2.0_-_How_to_register_an_account_book_in_AutoCount_2.0


2. Then reconfigure POS Sync Wizard.


By: CK 20220520, Jacky 20220523 [000332]


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