Pos3/5/FNB: Unexpected character encountered while parsing value

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Question :

The following error was prompted when doing POS sync:

Sync failed at yyyy-MM-dd hh:mm:ss. Permanent error found during sync. Unexpected character encountered while parsing value: <. Path “, line 1, position 1.

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Possible Reason :

HQ sync monitor services is stopped.


Solution :

1. At HQ Server click on Windows Start > AutoCount POS 5.0 > AutoCount POS 5.0 Sync Monitor

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2. Go to Windows Notified Area > double click AutoCount POS Server Monitor.

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3. Make sure your account book Service Status is Running, if not click Restart Service.

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4.Click OK

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5.Go back to POS and do sync again.


By: CK 20210203, Jacky 20210323, P210324 [000001]


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