Pos3/5/FNB: Why I unable to see updated transaction even though sync is successful?

Question :

Why I unable to see updated transaction even though sync is successful?

Possible Reason :

You are using Rev169 and higher version for AutoCount POS.

Solution :

At newer version than rev169, we have optimized sync logic which the sync will continue to sync even though having error. The error will be brought back to backend for further troubleshooting. Now it could be caused by some transaction having error issue.

1. Go to POS Backend > Point of Sale > Sync Monitor Status, select the Terminal that have sync error trans.

2. Click on the Show Error Trans button to check the error message in detail.

By: Kee 20220310, Jacky 20220323, P220327 [000311]

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