Pos3/5/FNB: eDashBoard login screen error ‘The login isn’t the user of the Database’

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Question :

When click in to Login / Logout screen on eDashBoard, system prompt out below error.

The Login user isn’t the admin user of the Database.

000334-a.png


Possible Reason :

EDashBoard config file error.


Solution :

1. Open Windows Explore > fill in the path ( %ProgramData%\AutoCount\POS Backend 5.0 ) > press Enter

000334-b.png


2. Delete the file name POSeDashboard

000334-c.png


3.Relogin POS 5.0 Backend > run e-DashBoard wizard again.


By: CK 20220428, Jacky 20220523 [000334]


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