Pos3/5/FNB: eDashBoard login screen error ‘The login isn’t the user of the Database’

Revision as of 07:32, 27 May 2022 by PeterT (talk | contribs) (Created page with "<u><b>Question :</b></u> When click in to Login / Logout screen on eDashBoard, system prompt out below error. <span style='color:blue'>The Login user isn’t the admin user of the Database.</span> File:000334-a.png <u><b>Possible Reason :</b></u> EDashBoard config file error. <u><b>Solution :</b></u> 1. Open <span style='color:red'>Windows Explore</span> > fill in the path ( <span style='color:red'>%ProgramData%\AutoCount\POS Backend 5.0</span> ) > press <sp...")
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Question :

When click in to Login / Logout screen on eDashBoard, system prompt out below error.

The Login user isn’t the admin user of the Database.


Possible Reason :

EDashBoard config file error.


Solution :

1. Open Windows Explore > fill in the path ( %ProgramData%\AutoCount\POS Backend 5.0 ) > press Enter


2. Delete the file name POSeDashboard


3.Relogin POS 5.0 Backend > run e-DashBoard wizard again.


By: CK 20220428, Jacky 20220523 [000334]


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