Pos3/Pos5/FNB: : How to do return item with serial number in Pos system

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Question :

How to return the item code with serial number back to POS system?

Solution :

1. Login POS system, select the item with serial number that you want to return.

After that, you need to tick the checkbox of Is Return?.

Then key in the serial number in textbox.


2. After done key in the serial number then click OK to save.

Then retrieve the original receipt to return the item.


3. After done return, your serial number will be inserted back to system. You may use it again in next transaction.


By: SengHoong 20210504, Jacky 20210524, P210526 [000202]

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